Common Questions about Volunteering

What is Court Appointed Special Advocates (CASA) Philadelphia?
CASA Philadelphia is a non-profit organization that trains and supports community volunteers as “sworn officers of the court” who advocate for the health, safety, stability and well-being of abused and neglected children in Philadelphia’s dependency court system.
What is a CASA volunteer?
A CASA volunteer is a trained community member appointed by a judge to represent the best interests of abused and neglected children who have been removed from their homes, placed in the foster care system and under the supervision of the Department of Human Services (Philadelphia County Children and Youth Agency).
What is the role of a CASA volunteer?
To serve as the “eyes and ears of the court.”

To talk to children, parents, family members, social workers, school officials, health providers, foster parents and others involved in the child’s life.

To review school and medical records, as well as documentation from service provider agencies.

To get to know each child’s unique situation and provide informed, objective written reports and oral testimony at court hearings addressing the child’s best interests.

How does a CASA volunteer differ from a social service caseworker?
Caseworkers are employees of the Philadelphia Department of Human Services. Typically, they manage large caseloads and are limited in the amount of personal attention each child receives.

CASA volunteers are assigned to one case at a time, allowing them to devote more time to the children assigned to them. They do not replace caseworkers, but are independent appointees of the court who complement caseworkers’ efforts to ensure children’s needs are met.

How does a CASA volunteer differ from a Child Advocate Attorney?

CASA volunteers do not provide legal representation in the courtroom. They provide crucial background information and recommendations for the child’s best interests, which assist the child’s attorneys in presenting the case.

Child advocate attorneys work to protect the rights of minors in cases involving divorce, child custody, neglect or abuse, and juvenile court proceedings.

Courts will appoint a child advocate attorney in the following circumstances:

Can anyone be a CASA volunteer?

CASA volunteers are adults, 21+ from all walks of life and backgrounds. No legal background is required. They are screened closely for objectivity, competence and commitment. Becoming a CASA is a major volunteer commitment and not something that fits everyone’s needs. To learn more and decide if being a CASA is right for you, join us for an information session.

CASA volunteers undergo 30 hours of pre-service training that addresses courtroom procedure, effective advocacy techniques for children, and specific topics ranging from early childhood growth and development to adolescent behavior.

CASA volunteers are paired with a staff supervisor to support and guide advocacy efforts.

I am a student or I am planning to be a student. Can I volunteer?

?CASA Volunteers are 21+ years old, are committed to at least two years, and spend about 10-15 hours per month of their free time volunteering. Outside of visiting the child(ren) and attending court, CASA volunteers need to have day-to-day flexibility for volunteer work. Case issues can arise at any time.

Often, students find this to be difficult, and are usually not successful with completing the requirements to be a volunteer or the two-year commitment. Being a student is a big undertaking, and being a CASA is a rigorous volunteer experience.

We understand that every persons’ situation is different, and not all student statuses are the same, so we do not have a policy against students becoming volunteers. If you are a student interested in being a CASA, perhaps you could contact us at prior to applying, in order to discuss your situation further, to see if it being a CASA and a student is viable for you at this time.

If you apply and have not spoken with a CASA staff person prior to applying, please know a CASA staff person will reach out to you to schedule a phone call to discuss your student status further, prior to offering an interview.

Some questions to consider as a student/future student who is pursuing CASA:

  • How long will I be in Philadelphia?
  • Do I have a strict timeline of my educational goals and would I need my CASA Pre-Service Training, and casework to fit into my schedule?
  • Can I be flexible throughout an entire years’ time to attend court every three months, knowing that CASA’s do not have input in when court is scheduled?
  • Can I be flexible throughout an entire years’ time to visit the child(ren) every month, knowing that I will have to coordinate with the child(ren)’s school and household schedule?
  • Is CASA something I can pursue after I complete my education and settle into post-graduation life?
  • As a student, when is my free time now? How do I spend that free time? Do I have the capacity to add a rigorous and at times stressful volunteer role?
  • Would my professors/advisors recommend this volunteer role while pursuing my education?
I am a foster parent. Can I volunteer?

If you are currently a foster parent, you can not become a CASA volunteer. Acting in these two roles at the same time can create a conflict of interest. Children in foster care need committed and caring foster parents as well as strong advocates and we recommend focusing on one way of helping children in foster care at a time. If you were previously a foster parent, or are an adoptive parent and are no longer taking any foster care placements, you can apply to be a CASA. 

How much time is required for each case?
Each case is unique so the amount of time required varies; on average 10-15 hours per month.

CASA volunteers are asked to commit to their assigned case until permanently resolved; on average, cases are open for 24 months.

How many CASA programs are there?
Nationally, there are more than 950 programs and 70,000 volunteers providing advocacy to abused and neglected children.

Pennsylvania has approximately 20 active CASA programs.

Can a CASA volunteer be appointed to any case?
In Philadelphia, CASA volunteers may only be appointed to cases where a child advocate is a private attorney from the Dependency Court Wheel (not an attorney from the Public Defender Child Advocacy Unit or Support Center for Child Advocates).
What is an Education Decision Maker (EDM)?
By law, the person making educational decisions for a dependent child is typically a parent/guardian, kinship caregiver, foster parent or close family member. However, some children do not have a person like this in their life, especially kids in congregate care settings (group home/institution) whose parental rights have been terminated by the court.
What is a CASA Education Decision Maker?
A CASA Education Decision Maker (EDM) is a CASA volunteer who has received additional training related to the educational rights and needs of children and youth in foster care.

Judges appoint CASA to be a child’s EDM because1) there is no pool of EDM’s for the court to appoint, and 2) CASA has an excellent track record of recruiting, training and supporting community volunteers to advocate on behalf of children in foster care.

When are EDM’s appointed?
Family Court Judges appoint an EDM if the court determines 1) it is in the best interest of the child to limit the decision-making rights of the parent/guardian, and 2) the child does not have an active, informed educational decision maker.

Note: Appointing an EDM should always be a last resort. Court should not appoint an EDM if there is a parent, guardian or other authorized person ready, willing and available. Disagreement with a parent’s decision not to accept certain services, to decline to evaluate a child or dissent to placing a child in a more restrictive setting is NOT grounds for appointing an EDM.

Who can be an EDM?
Preference is given to the child’s parent/guardian. However, the following people may be appointed as a child’s EDM: family member, family friend, mentor, foster parent, former foster parent and CASA EDM volunteer.
How does the role of the CASA EDM differ from the role of the CASA Volunteer?

CASA volunteers are required to submit written court reports and attend all court hearings; CASA EDMs write a brief EDM only court report attend court as necessary. 

CASA volunteers are required to meet with their child in their home at least once per month; CASA EDMs are only required to see the child in their home or school setting once every three months and attend all school related meetings and conferences and respond to any urgent school issues. 

CASA volunteers address a child’s permanency, safety, well-being, health and education; CASA EDMs address a child’s educational needs only.

CASA volunteers have the right to review all of the child’s records, including physical health, mental health and education; CASA EDMs only have the right to review education records.

A CASA volunteer makes recommendations to the court; CASA EDMs are the actual decision- maker for education issues.

May I train to be both a CASA and EDM volunteers?

Yes, you may train to be both a CASA and EDM volunteer. All volunteers complete the full CASA pre-service training and the EDM training as part of their pre-service training requirements. 

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